 Getting It There We
make an investment in "turning over stones" in our quest to locate and
grow new and distinctive plant materials to offer our customers. We are
constantly improving our cultural practices and testing for better
methods of achieving our goals. For more than 7 years, we have been
producing quality, distinctive living gifts for the Mail Order and Gift
Markets. Our products are accepted in all 50 states. We combine this
knowledge with our over 30 years experience in the Horticultural
Industry to focus tightly on what is important to us and our customers.
During this evolutionary experience we have witnessed many new changes
and observed many trends, some of which are still with us today. There
are a few aspects of customer satisfaction that have never changed.
Selection, a quality product with good service and timely, intact
delivery will always create an excellent presentation and a satisfied
customer. Service: ASCUS
Nursery is proud to state that "We have never shipped one order late",
even if that means extra service or working closely with our couriers.
We understand what service is, sometimes good service requires
"legwork". We want to earn our customers respect by filling all orders
on time. We want to keep your business.
Delivery: An
eclectic mix of inventory that has been grown well and is well
positioned to finish perfectly for the exact ready date will never be
appreciated if it can't be delivered in the fresh state that it was in
when it was shipped. We strive to allow the customer the satisfaction
of removing our plants from the box and finding them in the same fresh
condition that they were in when the plant was first shipped from the
nursery. Our shipping carton reflects six generations of changes
and improvements that we have instituted over the years. It is a
results inspired system that has been field and lab tested. Our
packaging is a box, in a box, in a box configuration. This triple level
of protection keeps the
product from shifting, locking the plant in place, absorbs shock
and vibration, will not collapse and resists punctures. The extra
amount of input required with its use is more than offset by the degree
of customer satisfaction at the time of delivery. We have excellent
working relationships with FedEX and UPS. Freight UPS 2nd Day $25.00 Next Day $40.00 |